Helma Home Heating Privacy Policy

Welcome to Helma Home Heating! We take your privacy seriously—just like we take heating your home to the perfect temperature.

Who Are We?

We’re Helma Home Heating, based at 6404 Windsor St, Vancouver, BC, V5W 3J4, Canada. Call us anytime at (604) 908-7250, whether you have a heating issue or just need to chat about our privacy policy.

What We Collect:

When you visit our website, book a heating service, or just drop us a friendly email, we might collect:

Your name (so we don’t call you "Hey You")
Contact details (so we can reach out when your furnace needs some TLC)
Payment information (because heating doesn’t grow on trees)
Home address (so we know where to bring the warmth)

Why We Collect Your Data:

To keep your house cozy
To schedule appointments and process payments
To send occasional heating tips that will make you feel like a thermal expert
To let you know about new services or products (because who doesn’t love a hot new deal?)

How Do We Protect Your Data?

We treat your data with the same care we treat your home heating system. We use secure servers and encryption to keep it safe from digital frostbite.

Sharing Your Data

We promise not to share your data with anyone who isn't absolutely necessary. We only pass it on to:

Our trusted partners (the kind who know how to fix a boiler)
Authorities, if we're legally required (but we’d prefer not to)

Your Rights

Feeling chilly about your data? You have the right to:

Access your info (just like you access the thermostat)
Correct your info if something’s not quite right
Ask us to delete your info (if you’re moving to a tropical paradise)

Cookies

We use cookies, but not the chocolate chip kind (sorry!). These little digital helpers keep our website running smoothly and help us improve your online experience.

Changes to This Policy

If we make any changes, we’ll let you know. After all, no one likes surprises—except maybe a new heated floor.

Contact Us

Got questions? Need warmth? Feel free to reach out to us at:

(604) 908-7250

6404 Windsor St, Vancouver, BC V5W 3J4, Canada

Or email us at info@helmaheating.com.

Stay warm, stay safe, and trust us with your privacy!